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Teleplatform of First Contact (TPK - Teleplatforma Pierwszego Kontaktu)

From now on, you can receive a professional medical assistance within the primary healthcare outside office hours, on holidays and weekends. Just fill in the form in English and the medical staff of Teleplatform of First Contact (TPK) will contact you within 3 hours over the phone.

The service is available only from Monday to Friday from 6 p.m. to 8 a.m. the next day and on Saturdays and Sundays and other public holidays from 8 a.m. to 8 a.m. the next day.

You can use the TPK in case of: 
  • a sudden illness, outside office hours of the Primary Healthcare,
  • a sudden deterioration of your health with no symptoms suggesting an immediate life-threatening condition and the measures taken or over-the-counter drugs have not brought about the expected improvement,
  • when you are concerned that waiting for the primary healthcare clinic to open may have a significant adverse effect on your health.
By contacting TPK, you will receive advice from:
  • a nurse/midwife or 
  • a doctor 

in the form of a teleconsultation.

Within the TPK you can receive: 
  • a medical advice,
  • an e-prescription, 
  • an e-referral, 
  • e-medical sick leave.
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