Coronavirus: information and recommendations

A. Before performing the service

1. It is recommended to consider the possibility of non-contact measurement and registration of employees' body temperature before they start work, with the consent of the employees.
2. It is possible to consider, with the consent of the employees, the conduct of daily procedures for conducting and documenting an interview, in particular the absence of symptoms in employee / person providing services and the lack of contact with a person who had visible symptoms or was exposed to contact with an infected person.
3. It is recommended to provide services in the salon, excluding professionals working on photo sessions, backstages and professional shows.
4. Salons that do not work in the system of scheduled visits are required to carry out all the activities described below at the first contact with the client. At the same time, whenever possible, it is recommended to switch to the scheduled work system and make appointments in advance.
5. Clients can visit the salon only by prior appointment done with the use of remote communication means. Waiting rooms are out of service.
6. On the day before the scheduled visit, the staff shall contact the client to confirm the visit.
7. The client is informed that visit is not possible if:
   • the client has symptoms indicating an infectious disease,
   • the client is undergoing mandatory isolation or quarantine,
   • the client lives with a person who is subject to mandatory isolation or quarantine,
   • in the previous week, the client had contact with a person suspected of being infected, ill or referred for isolation.
8. If the client is not concerned by the prerequisites listed in point 7, they should be informed by phone about the applicable safety rules, including about the need to come to the salon wearing a mask (the client will only remove the mask for the duration of the procedure, if it concerns the covered area of the face) and have own disposable gloves.
9. If the client comes without a protective mask / disposable gloves, then the salon, in order to proceed with the provision of service, should provide it (for a fee or free of charge).
10. The client / client at the entrance to the salon has to wash hands or disinfect them. If there is a possibility of separating the exit and entry – the client should be allowed to disinfect hands also when leaving the salon.
11. Guidelines for providing hairdressing training services:
    • Recommendations for the trainer:
      - Cover nose and mouth, as well as wear protective gloves (if possible, depending on to the type of training carried out).
      - Do not use cell phone while the service is being performed.
      - The participant comes to the training without accompanying persons, unless the exercises require the participation of a model.
      - The number of participants is consistent with the number of workstations resulting from the safety rules.
    • Guidelines for the participant:
      - Cover nose and mouth, as well as wear protective gloves (if possible, depending on to the type of training carried out).
      - Do not use cell phones during the training.
      - The participant comes to the training without accompanying persons.
      - The participant must wear protective clothing (disposable gloves, mouth and nose cover, apron).

B. During the performance of service

Regarding the salon employees:

1. Mandatory wearing gloves when performing the service, if the type of service allows it (disposable gloves changed after each client or repeatedly washed and disinfected between clients).
2. Hairdressers must wear mouth and face protection, and, if required by the treatment, also goggles or face shield.
3. Use of disposable towels wherever possible.
4. Replacement of towels and napkins after each client, in the case of reusable ones – washing at a temperature of minimum 60^oC with the use of detergent.
5. Use of disposable or reusable capes properly disinfected or washed at a temperature of min. 60^oC with the use of detergent after each client.
6. It is forbidden to use but also to pull out cell phones while the service is being performed.

Regarding clients:

1. Mandatory wearing masks.
2. Obligation to wear disposable gloves or disinfect hands.
3. It is forbidden to use but also to pull out cell phones.

Regarding the salon employees:

1. Mandatory wearing gloves when performing the service, if the type of service allows it (disposable gloves changed after each client or repeatedly washed and disinfected between clients).
2. Hairdressers must wear mouth and face protection, and, if required by the treatment, also goggles or face shield.
3. Use of disposable towels wherever possible.
4. Replacement of towels and napkins after each client, in the case of reusable ones - washing at a temperature of minimum 60^oC with the use of detergent.
5. Use of disposable or reusable capes properly disinfected or washed at a temperature of min. 60^oC with the use of detergent after each client.
6. It is forbidden to use but also to pull out cell phones while the service is being performed.

Regarding clients:

1. Mandatory wearing masks.
2. Obligation to wear disposable gloves or disinfect hands.
3. It is forbidden to use but also to pull out cell phones.

C. After the completion of service

1. Removing gloves after each client or whenever needed (damage during the service) and putting them in the wastebasket. Washing, drying and disinfecting hands.
2. Cleaning and disinfection of all touched surfaces at the client station, tools, devices, as well as other surfaces that the client could have touched (door handles, handrails, switches, handles, chair backs, etc.).
3. From the end of the service to the admission of the next client, there should be as much time as is required when using a given disinfection agent, in accordance with its instructions for use, before the next client can be serviced in the same station.
4. Ventilation of the room.

Ensuring safety in the salon

1. Keeping your hands clean – washing them with soap and water frequently or disinfecting them (if your hands are not visibly contaminated) is considered one of the most important issues in preventing the spread of coronavirus. Hand hygiene is recommended:
   • before and after working with the client,
   • after touching banknotes / credit cards, door handles etc.,
   • before touching lips, nose or eyes,
   • after contaminating hands with secretions from the respiratory tract, e.g. in the case of coughing, sneezing,
   • before and after using the toilet,
   • before entering the staff room,
   • before and after eating or drinking.
2. Wearing gloves cannot replace hand washing.
3. Disinfect your hands in the presence of the clients to show that you prioritise hygiene.
4. Allow clients to disinfect hands at various points in the salon (at the front door, where disinfection is mandatory, when entering and leaving the salon, at the reception / work area, at the workstation).
5. In public places, including in the hair salon, it is mandatory to cover mouth and nose. To increase safety, employees can additionally use safety goggles or face shields.
6. Avoid touching your eyes and mouth.
7. It is recommended to wash work clothing every day and store it in a clean, closed place.
8. Use work clothing only to work with the client.
9. Employees work footwear should only be used at work.
10. The use of disposable clothing, towels, napkins, capes, etc. for each client. If this is not possible, reusable materials should be washed after each client at a temperature of minimum 60^oC with the use of detergent.
11. Disinfection of each tool and product packaging after each client. A mandatory rule is 1 hairdresser with a set of clean tools for 1 client (combs, scissors, hairpins, brushes, etc.).
12. For dosed products, each time you open the outer packaging, clean and disinfect them (pay attention to easy-to-use components, such as the applicator). Before using shampoo, conditioners, masks, styling pastes, gels etc., wash your hands or try to use, whenever possible, disposable tools as spatulas to pick up the product from the bowl, tube, etc.
13. Disinfection of each position and sinks for washing hair after each client.
14. Regular cleaning of the salon, washing it with water and detergent, or disinfection of the rooms and surfaces of the salon at least twice a shift.

1. Employees / persons providing services should be instructed that in the event of disturbing symptoms they should not come to work, they should stay at home and call the sanitary-epidemiological station, infectious department and in case of deterioration of health, they should call 999 or 112 and let you know they may be infected with coronavirus.
2. It is recommended to follow the information published by the Chief Sanitary Inspector and the Minister of Health, available at gis.gov.pl  or https://www.gov.pl/web/koronawirus/, as well as applicable law.
3. In the event of disturbing symptoms suggesting coronavirus infection regarding an employee performing their tasks in the workplace, such employee should be immediately dismissed from work and sent back home (by their own means of transport or sanitary transport). It is necessary to suspend the reception of clients, notify the local poviat sanitary and epidemiological station and strictly follow the orders and instructions given.
4. The employee should wait for transport in a designated room in which it is possible to temporarily isolate the employee from other people. If there is no such room, separate the area in which such person will be separated from others at a minimum distance of 2 m on each side.
5. It is recommended to determine the area in which the employee / client has been moving and staying, carry out routine cleaning in accordance with the salon's procedures, and disinfect the touched surfaces (door handles, handrails, handles, etc.).
6. It is recommended to follow the recommendations of the state poviat sanitary inspector when determining whether additional procedures should be implemented in the given case.

1. Establishing a list of employees and clients present at the same time in the salon (the appointment schedule with contact details should be kept in a place inaccessible to unauthorized persons, preferably in a closed cabinet for 30 days from the day of the service) and recommending them to follow the guidelines of the Chief Sanitary Inspector available on gov.pl/web/koronawirus/ and gis.gov.pl referring to people who have had contact with an infected person.
2. Thorough disinfection of the space in which the infected client stayed (with an indication that we are not sure if the person was already infected when the service was provided) and disinfection of tools that were used during the service.