Artificial intelligence is increasingly used in public offices, the judiciary and public services around the world. These technologies make institutions more effective, but if used improperly they may lead to erroneous or discriminatory decisions.

The resolution calls on States to assess the impact of such systems before deploying them, to ensure transparency and human oversight of decisions, and to guarantee the right to challenge them. It also underlines the need to preserve access to public services for people who do not use digital channels.

The resolution provides for the UN to develop practical guidance for public administrations on the responsible use of artificial intelligence. It will support all countries, including those still developing their digital public services.

Poland initiated the resolution on good governance in 2008 and has led work on it in the Council ever since. This year’s text was prepared together with Australia, Chile, the Republic of Korea and South Africa, and co-sponsored by 58 countries from all regions of the world. Its adoption without a vote confirms the effectiveness of Polish diplomacy in building agreement across divides and Poland’s role in shaping international standards for new technologies.

The Human Rights Council, composed of 47 States elected by the UN General Assembly, is the foremost United Nations forum for the protection of human rights worldwide – and Poland is seeking a seat on it for the 2029–2031 term.