National Revenue
Administration

PUESC portal

About the project

• The „Tax and Customs Electronic Services Portal (PUESC) Project" was implemented as a programme.
• The PUESC Programme was launched by the decision of the Minister of Development and Finance of August 21, 2017.
• The PUESC Project was co-financed by the European Regional Development Fund under the Operational Programme Digital Poland for 2014-2020, Priority Axis 2 “E-government and open government”, Measure 2.1 “High availability and quality of public e-services”.
• The agreement on financing the project was signed on December 18, 2017.

Project goal

The PUESC Project aimed to streamline the processes carried out by KAS customers in the customs and excise area in the scope of border clearance, customs clearance and trade in excise goods by expanding the scope of matters that can be handled electronically.

Project effects

• Modernisation of the Tax and Customs Information System (SISC) to support the provision of public e-services.
• Provision of infrastructure and equipment for border crossings and data warehouses.
• Modernisation of the puesc.gov.pl service portal (PUESC portal), providing access to public e-services of the National Revenue Administration (KAS).

Project value

143 386 292.00 PLN

Contribution of European Funds

121 347 818.92 PLN 

Project products

The PUESC Project provided KAS customers 11 public e-services:

• Digital border – a service ensuring efficient customer service at border crossings using mechanisms of automatic data exchange and automatic vehicle identification and traffic control.
• Notification – a service providing notification of the intention to appear at the border along with the transmission of advance data on persons and goods in order to pre-prepare clearance and shorten waiting times at the border crossing, as well as reuse of the transmitted data in subsequent customs clearance processes.
• Single window in foreign trade – a service providing mechanisms for the exchange and re-use of data between KAS and KAS partners and customers, along with the coordination of joint controls in order to improve the quality and speed up customer service.
• Digital customs clearance in accordance with the Union Customs Code – a service that provides the customer with customs clearance in accordance with the new rules arising from the provisions of the Union Customs Code (UCC).
• Special procedures settlement – a service that allows the customer to electronically submit the settlement of special procedures and provides the National Revenue Administration with the management of the settlement of special procedures using automatic mechanisms and electronic data exchange.
• e-Decisions – a service that provides the customer with electronic support for the process of issuing, amending and withdrawing decisions, permits, authorisations and certificates, including in accordance with the UCC.
• e-Excise stamps – a service providing electronic support for the processes of purchasing and settling excise stamps.
• e-Movement – a service ensuring the movement of excise goods using electronic documents.
• e-Car registration support – a service that provides the customer with electronic confirmation of compliance with excise duty obligations when registering a car.
• e-Documents – a service enabling the customer electronically deliver documents that will be used in processes carried out as part of e-services available on the PUESC portal.
• e-Payments – a service that allows the customer to settle their debts in the form of electronic payments online in real time.

Recipients of the project's products

The PUESC Project's products will benefit:

• all Polish and foreign entrepreneurs who carry out customs processes within the country,
• entrepreneurs and individuals who cross the EU's external border,
• entrepreneurs who trade in excise goods other than those under the excise duty suspension,
• taxpayers who purchase and import cars intra-Community, and entrepreneurs who trade in excise goods subject to the obligation to mark with excise stamps.

Benefits

• streamlining and shortening the border clearance process thanks to, among other things, electronic arrival notification and automation,
• implementing solutions that optimize the electronic processing of documents and payments related to economic transactions,
• automating data exchange between KAS customers and partners and KAS authorities as part of customer service processes,
• cost optimization, increasing the efficiency of KAS authorities through access to and exchange of electronic data,
• increasing the level of maturity of services provided and delivering new e-services.

The PUESC project aimed to increase the efficiency of the National Revenue Administration (KAS) by electronically processing a larger, broader range of data and improving electronic communication with its partners. The PUESC project implemented the objectives of EU documents, including the Multiannual Strategic Plan for Electronic Customs (MASP) and the Union Customs Code (UCC). The launch of electronic services resulted in increased convenience and shorter business process times for businesses and citizens as customers of the KAS and the Customs and Tax Service operating within it. It provided the ability to handle matters electronically or—with limited direct contact with the KAS—remotely, regardless of location, business activity, or the type of technology used.