New hotline number for the office
11.04.2022
From April 12 this year. telephone information on matters conducted at the Office for Foreigners can be obtained by calling: 47 721 76 75. It will be open on working days between 9.00-15.00. The helpline for Ukrainian citizens and persons under temporary protection works unchanged under the current number: 47 721 75 75.
The new hotline number of the office provides information on:
- list of foreigners whose stay in the territory of Poland is undesirable;
- legalization of stay and obligations to return;
- international protection, asylum and documents for foreigners applying for protection;
- centers for foreigners, social assistance, medical care and assistance in voluntary return;
- complaints and requests.
However, the telephone will not be provided, inter alia, individual legal advice or information on the status of specific cases and proceedings conducted by voivodes.
Information for Ukrainian citizens is also available at ua.gov.pl, and on issues related to temporary protection at gov.pl/ochrona-en.