Poland in South Africa

Embassy

Embassy of the Republic of Poland in Pretoria

address: 14 Amos Str., Colbyn, Pretoria 0083
e-mail: secretary.pretoria@msz.gov.pl

Social media
:     @PLinSouthAfrica
IG:   @polandinsouthafrica

Consular Section

address: 14 Amos Str., Colbyn, Pretoria 0083, 
e-mail: pretoria.consul@msz.gov.pl

EMERGENCY TELEPHONE: +27 83 449 3489, e-mail:  pretoria.wk.dyzurny@msz.gov.pl

Please note that the emergency telephone number is dedicated to Polish citizens in emergency situations out of office hours (death, accident, arrest, lost passport). No questions related to visa applications, legalisation of documents and other regular consular matters will be answered on this line. 

Consulate appointment days and hours

Monday:  14:00- 17:00
Tuesday - Friday:  09:00-12:00

ALL Consular visits must be made by appointments via the e-Konsulat system online: www.e-konsulat.gov.pl
Please ensure that EACH CASE is registered INDIVIDUALLY.

The following visa-related services do not require an appointment:

Collections of visas & documents, as well as deliveries of missing documents for visa applications, may be done:

  • Mondays:  13:00-14:00
  • Tuesdays - Fridays:  12:00-13:00

Visa appeals may be submitted:

  • Mondays:  13:00-14:00
  • Tuesdays - Thursdays:  12:00-13:00

The Embassy of the Republic of Poland strongly warns against making use of unscrupulous agents’ services when applying for visas to Poland. The Embassy and the Consulate does NOT collaborate with any visa agents.

 

Complaints and applications

The person designated in the office accepts complaints and applications for the office's operation on every working Friday between 10.00-11.00

Complaints about the service of clients of the office and applications regarding the functioning of the consular office may be submitted:
- in writing to the address 14 Amos str, Colbyn 0083, Pretoria,
- in electronic form to the e-mail address: konsulat.pretoria@msz.gov.pl  with the note: COMPLAINTS AND APPLICATIONS
- in person at the specified time orally for the record

Anonymous complaints and applications, which do not contain personal and contact details of the applicant, are left unrecognized.

Consular outreach

CAPE TOWN

The Consular Section of the Embassy of the Republic of Poland in Pretoria would like to inform you about the consular outreach in Cape Town, which will take place on 27-28 of March, 2026. The final confirmation of the above mentioned dates and the address of the place will be announced no later than on 6 of March, 2026.

ORGANIZATIONAL INFORMATION

During this outreach, only passport applications will be accepted. For visa, citizenship, civil status transcription, and other matters, please contact the Consular Section in Pretoria directly.

Please also note that the consul does not transport passports for issuance to applicants. Passport applications will be accepted during the following hours:

- Friday, 27 March 9:30 – 18:00
- Saturday, 28 March 9:30 – 18:00

The address of the place where the consular outreach will take place will be provided in the final confirmation.

REGISTRATION FOR AN APPOINTMENT WITH THE CONSUL

Registration for an appointment is mandatory. Unfortunately, applicants who have not registered will not be received.

To schedule an appointment, please send an email to the Consular Section of the Polish Embassy in Pretoria: konsulat.pretoria@msz.gov.pl

ONLY between Monday, 9 March and Thursday 19 March, 2026. Registrations will be accepted on a first-come, first-served basis.

Please,

  • enter "Cape Town outreach - registration" in the subject line, and
  • include the following in the body of the message:
  1. first name,
  2. surname,
  3. date of birth,
  4. the PESEL number of each person for whom the passport application is being submitted.

After completing registration, i.e. after 19 March 2026, you will receive an email with the date and time of your appointment with the consul. The individuals who cannot be accommodated will receive a reply informing them that the list is full and their appointment could not be scheduled.

PREPARING TO SUBMIT A PASSPORT APPLICATION

To submit a passport application, one needs to bring their:
- PESEL number
- previous Polish passport (unless they are applying for a first passport)
- another valid ID, e.g., a Polish ID card, South African passport, or other foreign passport or ID card
- 1 colour photo (no older than 6 months, against a light background, with the face occupying 70-80% of the photo)
- Polish marriage certificate (if they are changing their surname on your passport)
- child's Polish birth certificate (applying for a passport for a child). Both parents must be present.
- a cash fee of R2,722 (for those over 70 years of age - free of charge, children under 12 years of age – R875, 50% discount - only with proof of ongoing studies or a Polish pension entitlement).

 

Polish passport outreach in the first half of 2026

The Consular Section of the Embassy of the Republic of Poland in Pretoria kindly informs that the following consular duties have been planned for the first half of 2026.

Maputo, Mozambique

  • 23 March 2026

Cape Town, South Africa

  • 27-28 March 2026 (registration will be available the first half of March. We will publish a separate announcement.
  • July 2026

Durban, South Africa

  • April 2026

Outreach will be organized if a sufficient number of applicants sign up. If you are interested, please send the email to the following address: Konsulat.pretoria@msz.gov.pl;

Port Elizabeth, South Africa

  • May 2026    

Outreach will be organized if a sufficient number of applicants sign up. If you are interested, please send the email to the following address: Konsulat.pretoria@msz.gov.pl;

Harare, Zimbabwe;  Windhoek, Namibia;  Lusaka, Zambia

Outreach will be organized if a sufficient number of applicants sign up. If you are interested, please send the email to the following address: Konsulat.pretoria@msz.gov.pl.

 

Countries in the territorial competence of the Embassy

Botswana, Eswatini, Lesotho, Mozambique, Namibia, South Africa, Zambia, Zimbabwe

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