Poland in South Africa

Embassy

Embassy of the Republic of Poland in Pretoria

telephone: + 27 (0) 12 423 1210
address: 14 Amos Str., Colbyn, Pretoria 0083
e-mail: secretary.pretoria@msz.gov.pl

Social media
:     @PLinSouthAfrica
IG:   @polandinsouthafrica

Consular Section

address: 14 Amos Str., Colbyn, Pretoria 0083, 
e-mail: pretoria.consul@msz.gov.pl

EMERGENCY TELEPHONE: +27 83 449 3489, e-mail:  pretoria.wk.dyzurny@msz.gov.pl

Please note that the emergency telephone number is dedicated to Polish citizens in emergency situations out of office hours (death, accident, arrest, lost passport). No questions related to visa applications, legalisation of documents and other regular consular matters will be answered on this line. 

Consulate appointment days and hours

Monday:  14:00- 17:00
Tuesday - Friday:  09:00-12:00

ALL Consular visits must be made by appointments via the e-Konsulat system online: www.e-konsulat.gov.pl
Please ensure that EACH CASE is registered INDIVIDUALLY.

The following visa-related services do not require an appointment:

Collections of visas & documents, as well as deliveries of missing documents for visa applications, may be done:

  • Mondays:  13:00-14:00
  • Tuesdays - Fridays:  12:00-13:00

Visa appeals may be submitted:

  • Mondays:  13:00-14:00
  • Tuesdays - Thursdays:  12:00-13:00

The Embassy of the Republic of Poland strongly warns against making use of unscrupulous agents’ services when applying for visas to Poland. The Embassy and the Consulate does NOT collaborate with any visa agents.

 

Complaints and applications

The person designated in the office accepts complaints and applications for the office's operation on every working Friday between 10.00-11.00

Complaints about the service of clients of the office and applications regarding the functioning of the consular office may be submitted:
- in writing to the address 14 Amos str, Colbyn 0083, Pretoria,
- in electronic form to the e-mail address: konsulat.pretoria@msz.gov.pl  with the note: COMPLAINTS AND APPLICATIONS
- in person at the specified time orally for the record

Anonymous complaints and applications, which do not contain personal and contact details of the applicant, are left unrecognized.

Consular outreach

Consular Outreach in Port Elizabeth

The Consular Section of the Embassy of the Republic of Poland in Pretoria kindly informs you about the consular outreach in Port Elizabeth, which will take place on October 9-10, 2026. The exact location and times of service will be announced in a separate announcement at the end of September or beginning of October.

During this service, only passport applications will be accepted.

For visa, citizenship, civil status transcription, and other matters, please contact the Consular Section in Pretoria directly.

Please also note that the consul does not transport passports for applicants.

Passport applications will be accepted in Port Elizabeth on the following dates:
- Friday, October 9 (afternoon/evening)
- Saturday, October 10 (morning)

REGISTRATION FOR AN APPOINTMENT WITH THE CONSUL

Registration for the service is mandatory. Those who have not registered will not be served.

In order to register, please send an email to the Consular Section of the Embassy of the Republic of Poland in Pretoria: konsulat.pretoria@msz.gov.pl ONLY between Thursday, 1 October, and Sunday, 4 October, 2026. Registrations will be on a first-come, first-served basis.

In the subject line, please write "DYZUR Port Elizabeth 9-10/10/2026."

This will make your message easier to find. The Consulate receives between dozens and several hundred emails every day. Therefore, a correct subject line will be helpful.

In your emails, please provide:
first name,
last name,
date of birth,
PESEL number of each person for whom the passport application will be submitted and
the preferred day of the visit.

After registration, i.e., after October 10, you will receive the date and time of your appointment with the consul in response to your email. In case of too many visitors for the available number of time slots, those who cannot receive their appointments will receive a reply informing them that the appointments have been filled. 

PREPARING TO SUBMIT A PASSPORT APPLICATION

To submit a passport application, you must provide:
- your PESEL number
- your previous Polish passport (except for applying for a first passport)
- another valid ID, e.g., a Polish ID card, South African passport, or other foreign passport or ID card
- 1 color photo (no older than 6 months, against a light background, with the face occupying 70-80% of the photo)
- a marriage certificate registered in Poland (if changing the name on the passport)
- a child's birth certificate registered in Poland (if applying for a child's passport). Both parents must be present.
- a cash fee of R2,722 (for individuals over 70 years of age – no fee, children under 12 years of age – R875, 50% discount – only with proof of ongoing studies or pension entitlements from Poland).

We would be very grateful if you have the exact amount, as giving change outside the office can be difficult.

 

 

Polish passport outreach in 2026

The Consular Section of the Embassy of the Republic of Poland in Pretoria kindly informs that the following consular duties have been planned for 2026.

Maputo, Mozambique

23 March 2026

Cape Town, South Africa

  • 27-28 March 2026 (registration will be available the first half of March. We will publish a separate announcement.
  • 19-21 August 2026
  • 5-7 November, if there is sufficient interest. If confirmed, the visit will be for Polish passports only.

Durban, South Africa

23-24 April 2026

Port Elizabeth, South Africa

9-10 October 2026 (information updated on 28th Aug. 2026). Please, monitor Polska w RPA - Polska w RPA - Portal Gov.pl towards the end of September for information regarding the outreach in Port Elizabeth. The upcoming visit will be for Polish passports only.

Harare, Zimbabwe;  Windhoek, Namibia;  Lusaka, Zambia

Consular visits in Harare, Windhoek and Lusaka have not been scheduled in 2026, because of insufficient number of applicants.

 

Countries in the territorial competence of the Embassy

Botswana, Eswatini, Lesotho, Mozambique, Namibia, South Africa, Zambia, Zimbabwe

{"register":{"columns":[]}}