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Poland in South Africa

Embassy

Embassy of the Republic of Poland in Pretoria

address: 14 Amos Str., Colbyn, Pretoria 0083
e-mail: secretary.pretoria@msz.gov.pl

Consular Section

address: 14 Amos Str., Colbyn, Pretoria 0083, PO BOX 12277 Queenswood 0121
e-mail: pretoria.consul@msz.gov.pl

EMERGENCY TELEPHONE: +27 83 449 3489, e-mail:  pretoria.wk.dyzurny@msz.gov.pl

Please note that the emergency telephone number is dedicated to Polish citizens in emergency situations out of office hours (death, accident, arrest, lost passport). No questions related to visa applications, legalisation of documents and other regular consular matters will be answered on this line. 

Consulate working days and hours

Monday:  13:00- 16:00
Tuesday - Friday:  09:00-12:00

ALL Consular visits must be made by appointments via the e-Konsulat system online: www.e-konsulat.gov.pl
Please ensure that EACH CASE is registered INDIVIDUALLY.

The following visa-related services do not require an appointment:

Collections of visas & documents, as well as deliveries of missing documents for visa applications, may be done:

Monday:  12:00-13:00
Tuesday - Friday:  13:00-14:00

Visa appeals may be submitted:

Tuesday - Friday:  13:00-14:00

The Embassy of the Republic of Poland strongly warns against making use of unscrupulous agents’ services when applying for visas to Poland. The Embassy and the Consulate does NOT collaborate with any visa agents.

 

Complaints and applications

The person designated in the office accepts complaints and applications for the office's operation on every working Friday between 10.00-11.00

Complaints about the service of clients of the office and applications regarding the functioning of the consular office may be submitted:
- in writing to the address 14 Amos str, Colbyn 0083, Pretoria,
- in electronic form to the e-mail address: konsulat.pretoria@msz.gov.pl  with the note: COMPLAINTS AND APPLICATIONS
- in person at the specified time orally for the record

Anonymous complaints and applications, which do not contain personal and contact details of the applicant, are left unrecognized.

 

Consular outreach

TBA 

 

Countries in the territorial competence of the Embassy

Botswana, Eswatini, Lesotho, Mozambique, Namibia, South Africa, Zambia, Zimbabwe

 

Social media

Twitter: @PLinSouthAfrica

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