Embassy
Embassy of the Republic of Poland in Pretoria
address: 14 Amos Str., Colbyn, Pretoria 0083
e-mail: secretary.pretoria@msz.gov.pl
Social media
: @PLinSouthAfrica
IG: @polandinsouthafrica
Consular Section
address: 14 Amos Str., Colbyn, Pretoria 0083,
e-mail: pretoria.consul@msz.gov.pl
EMERGENCY TELEPHONE: +27 83 449 3489, e-mail: pretoria.wk.dyzurny@msz.gov.pl
Please note that the emergency telephone number is dedicated to Polish citizens in emergency situations out of office hours (death, accident, arrest, lost passport). No questions related to visa applications, legalisation of documents and other regular consular matters will be answered on this line.
Consulate appointment days and hours
Monday: 14:00- 17:00
Tuesday - Friday: 09:00-12:00
ALL Consular visits must be made by appointments via the e-Konsulat system online: www.e-konsulat.gov.pl
Please ensure that EACH CASE is registered INDIVIDUALLY.
The following visa-related services do not require an appointment:
Collections of visas & documents, as well as deliveries of missing documents for visa applications, may be done:
- Mondays: 13:00-14:00
- Tuesdays - Fridays: 12:00-13:00
Visa appeals may be submitted:
- Mondays: 13:00-14:00
- Tuesdays - Thursdays: 12:00-13:00
The Embassy of the Republic of Poland strongly warns against making use of unscrupulous agents’ services when applying for visas to Poland. The Embassy and the Consulate does NOT collaborate with any visa agents.
Complaints and applications
The person designated in the office accepts complaints and applications for the office's operation on every working Friday between 10.00-11.00
Complaints about the service of clients of the office and applications regarding the functioning of the consular office may be submitted:
- in writing to the address 14 Amos str, Colbyn 0083, Pretoria,
- in electronic form to the e-mail address: konsulat.pretoria@msz.gov.pl with the note: COMPLAINTS AND APPLICATIONS
- in person at the specified time orally for the record
Anonymous complaints and applications, which do not contain personal and contact details of the applicant, are left unrecognized.
Consular outreach
- Consular outreach in Durban
The Consular Section of the Embassy of the Republic of Poland in Pretoria invites you to the next consular duty in Durban which has been scheduled for 23rd and 24th of April, 2026.
Address: Mandate Park (office of the Honorary Consulate of Poland in Durban)
58 Adelaide Tambo Drive
Durban North 4051
To register for a visit, please contact Ms Dawn McDonald by email only: HRdepartment@mandatemm.com
To apply for a passport, you need to present:
- previous Polish passport (in case of the first Polish passport – decision confirming Polish citizenship and a Polish birth certificate and a Polish marriage certificate if applicable)
- other valid proof of identity, e.g. a South African passport (if the Polish passport is no longer valid)
- 1 colour photo (not older than 6 months, on a light background, the face should occupy 70-80% of the photo)
- marriage certificate registered in Poland (in the case of a change of name in the passport)
- child's birth certificate (in the case of applying for a first passport for a minor child). Attendance of both parents is mandatory.
- fee of ZAR 2722 in cash (persons over 70 years of age - no fee, children below 12 – 875 ZAR, 50% discount - only after documenting ongoing studies or pension entitlements from Poland).
Polish passport outreach in the first half of 2026
The Consular Section of the Embassy of the Republic of Poland in Pretoria kindly informs that the following consular duties have been planned for the first half of 2026.
Maputo, Mozambique
- 23 March 2026
Cape Town, South Africa
- 27-28 March 2026 (registration will be available the first half of March. We will publish a separate announcement.
- July 2026
Durban, South Africa
- April 2026
Outreach will be organized if a sufficient number of applicants sign up. If you are interested, please send the email to the following address: Konsulat.pretoria@msz.gov.pl;
Port Elizabeth, South Africa
- May 2026
Outreach will be organized if a sufficient number of applicants sign up. If you are interested, please send the email to the following address: Konsulat.pretoria@msz.gov.pl;
Harare, Zimbabwe; Windhoek, Namibia; Lusaka, Zambia
Outreach will be organized if a sufficient number of applicants sign up. If you are interested, please send the email to the following address: Konsulat.pretoria@msz.gov.pl.
Countries in the territorial competence of the Embassy
Botswana, Eswatini, Lesotho, Mozambique, Namibia, South Africa, Zambia, Zimbabwe