Poland in South Africa

Embassy

Embassy of the Republic of Poland in Pretoria

telephone: + 27 (0) 12 423 1210
address: 14 Amos Str., Colbyn, Pretoria 0083
e-mail: secretary.pretoria@msz.gov.pl

Social media
:     @PLinSouthAfrica
IG:   @polandinsouthafrica

Consular Section

address: 14 Amos Str., Colbyn, Pretoria 0083, 
e-mail: pretoria.consul@msz.gov.pl

EMERGENCY TELEPHONE: +27 83 449 3489, e-mail:  pretoria.wk.dyzurny@msz.gov.pl

Please note that the emergency telephone number is dedicated to Polish citizens in emergency situations out of office hours (death, accident, arrest, lost passport). No questions related to visa applications, legalisation of documents and other regular consular matters will be answered on this line. 

Consulate appointment days and hours

Monday:  14:00- 17:00
Tuesday - Friday:  09:00-12:00

ALL Consular visits must be made by appointments via the e-Konsulat system online: www.e-konsulat.gov.pl
Please ensure that EACH CASE is registered INDIVIDUALLY.

The following visa-related services do not require an appointment:

Collections of visas & documents, as well as deliveries of missing documents for visa applications, may be done:

  • Mondays:  13:00-14:00
  • Tuesdays - Fridays:  12:00-13:00

Visa appeals may be submitted:

  • Mondays:  13:00-14:00
  • Tuesdays - Thursdays:  12:00-13:00

The Embassy of the Republic of Poland strongly warns against making use of unscrupulous agents’ services when applying for visas to Poland. The Embassy and the Consulate does NOT collaborate with any visa agents.

 

Complaints and applications

The person designated in the office accepts complaints and applications for the office's operation on every working Friday between 10.00-11.00

Complaints about the service of clients of the office and applications regarding the functioning of the consular office may be submitted:
- in writing to the address 14 Amos str, Colbyn 0083, Pretoria,
- in electronic form to the e-mail address: konsulat.pretoria@msz.gov.pl  with the note: COMPLAINTS AND APPLICATIONS
- in person at the specified time orally for the record

Anonymous complaints and applications, which do not contain personal and contact details of the applicant, are left unrecognized.

Consular outreach

The Consular Section of the Embassy of the Republic of Poland in Pretoria informs about the next passport duty in Cape Town which has been scheduled for the following dates:

- 19 August (Wednesday), 9:30 - 17:30
- 20 August (Thursday), 9:30 - 16:30
- 21 August (Friday), 9:30 - 14:30

Address: Lagoon Beach Hotel; 1 Lagoon Gate Drive, Milnerton, Cape Town

Room: Lighthouse

To register for an appointment, please contact Mrs. Danuta Cieśla, President of the Polish Association in Cape Town, by phone at 083 661 2734. Registration is open from August 3rd (Monday) to August 14th (Friday), STRICTLY between 10:00 AM and 6:00 PM.

PLEASE NOTE: Registration will not be accepted outside of these hours!

PLEASE NOTE: Prior registration is strictly mandatory for the consular duty. Unregistered individuals will not be admitted.

We kindly remind that while applying for a passport you need to present:

  • previous Polish passport (or a decision confirming your Polish citizenship – in case of applying for your first Polish passport);
  • other valid proof of identity, e.g. South African passport (if the Polish passport is no longer valid);
  • 1 color photo (not older than 6 months, on a light background, the face should occupy 70-80% of the photo);
  • marriage certificate registered in Poland (in the case of a change of name in the passport);
  • child's birth certificate (in the case of applying for a passport for a minor child). Presence of both parents with their valid IDs is mandatory;
  • fee in cash: ZAR 2722 for a biometric passport for an adult; persons over 70 years of age - no fee; children below 12 – ZAR 875; 50% discount (ZAR 1361) - only after documenting ongoing studies or pension entitlements from Poland; temporary passport - ZAR 973  (same fee for everyone).

 

Polish passport outreach in 2026

The Consular Section of the Embassy of the Republic of Poland in Pretoria kindly informs that the following consular duties have been planned for 2026.

Maputo, Mozambique

  • 23 March 2026

Cape Town, South Africa

  • 27-28 March 2026 (registration will be available the first half of March. We will publish a separate announcement.
  • August 2026

Durban, South Africa

  • April 2026

Outreach will be organized if a sufficient number of applicants sign up. If you are interested, please send the email to the following address: Konsulat.pretoria@msz.gov.pl;

Port Elizabeth, South Africa

Outreach will be organized if a sufficient number of applicants sign up. If you are interested, please send the email to the following address: Konsulat.pretoria@msz.gov.pl;

Harare, Zimbabwe;  Windhoek, Namibia;  Lusaka, Zambia

Outreach will be organized if a sufficient number of applicants sign up. If you are interested, please send the email to the following address: Konsulat.pretoria@msz.gov.pl.

 

Countries in the territorial competence of the Embassy

Botswana, Eswatini, Lesotho, Mozambique, Namibia, South Africa, Zambia, Zimbabwe

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